1. INFORMATION WE COLLECT

We may collect the following types of information:

1.1 Personal Information (Provided by You)

When you fill out forms or contact us, you may provide:

• Full Name
  
• Company Name
  
• Email Address
  
• Phone / WhatsApp Number
  
• Country / Location
  
• Product Requirements
  
• Shipping Details
  
• Message or Additional Notes
  
  

1.2 Automatically Collected Data

When you visit our website, certain information may be collected automatically, such as:

• IP address
  
• Browser type
  
• Device type
  
• Pages visited
  
• Time spent on website
  
• Referring URLs
  
• Cookies (if applicable)
  

1.3 Communication Records

We may store emails, WhatsApp messages, and inquiry forms to manage business communication.

2. HOW WE USE YOUR INFORMATION

We use the collected information to:

• Respond to inquiries and quote requests
  
• Provide product details, samples, or commercial information
  
• Process orders and prepare export documentation
  
• Improve website performance and user experience
  
• Share updates (optional or subscription-based)
  
• Maintain business communication with buyers or prospects
  

We do not sell, rent, or share your personal information with unrelated third parties.

3. LEGITIMATE USE FOR EXPORT BUSINESS

Your information may be used for essential export-related activities such as:

• Preparing Proforma Invoices
  
• Generating shipping or logistics documents
  
• Verifying buyer details
  
• Coordinating with shipping agents (if required)
  
• Ensuring regulatory compliance
  

Only necessary details are shared with logistics partners or authorities.

4. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies or analytics tools to:

• Improve navigation
  
• Analyze website performance
  
• Understand user behavior
  
• Personalize browsing experience
  

Users may disable cookies via their browser settings, though some site features may not function fully.

5. DATA STORAGE & SECURITY

We take appropriate technical and organizational measures to secure your data.

This includes:

• Secure communication channels
  
• Restricted access to internal systems
  
• Protection against unauthorized access, alteration, or disclosure
  

However, no online transmission is completely secure — users share information at their own risk.

6. SHARING OF INFORMATION

We may share your information only in the following cases:

6.1 Logistics & Export Partners

To complete shipments and documentation.

6.2 Legal Requirements

When required by law, customs authorities, port authorities, or government compliance.

6.3 Service Providers

For website hosting, analytics, or communication tools (with confidentiality agreements).

We never sell your information to advertisers or unrelated companies.

7. INTERNATIONAL DATA TRANSFERS

As we work with global buyers, your data may be accessed or processed across different regions.
By communicating with us, you agree to such international data transfers as required for business purposes.

8. DATA RETENTION

We retain personal information only for as long as necessary to:

• Respond to inquiries
  
• Maintain buyer records
  
• Fulfill legal or export obligations
  
• Improve customer support
  

Buyers can request deletion of their personal information at any time (unless required for legal compliance).

9. YOUR RIGHTS

Depending on your country’s privacy laws, you may have rights to:

• Access your personal information
  
• Request correction or updates
  
• Request deletion
  
• Withdraw consent for communications
  
• Request a copy of stored information
  

To exercise any rights, contact us at:
trade@iscexports.com

10. LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.

11. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.
Updated versions will be posted on this page with a revised date.
Continued use of the website implies acceptance of the latest version.

12. CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: trade@iscexports.com
Phone/WhatsApp: +91-XXXXXXXXXX