1. COMPANY INFORMATION

InterSpice & Coffee Exports
India (Registered operating jurisdictions: Karnataka / Tamil Nadu)

For any legal, operational, or business questions, contact us at:
Email: trade@iscexports.com
Phone/WhatsApp: +91-XXXXXXXXXX

2. USE OF WEBSITE

• All content displayed on this website—including product descriptions, pricing, images, documents, and specifications—is for general informational purposes only.
• We reserve the right to update, modify, or remove content at any time without prior notice.
• Unauthorized use of any materials from this website is prohibited.

3. PRODUCTS & SPECIFICATIONS

• We export Green Coffee Beans and Indian Spices in various grades and processing types.
• Product specifications such as moisture, screen size, density, and defects tolerance are approximate and may vary slightly based on natural crop conditions.
• Final specifications for each shipment are provided in the Certificate of Analysis (COA) and accompanying documents.
• Buyers are responsible for reviewing product details, grades, and quality parameters before placing an order.

4. PRICING & QUOTATIONS

• All prices are subject to market fluctuations and may change without prior notice.
• Price quotations are valid only for the duration specified in the Proforma Invoice (PI).
• Pricing may vary based on grade, variety, packaging, Incoterms, quantity, freight costs, and destination.
• Final pricing is confirmed only after buyer approval of the PI.

5. ORDERS & CONFIRMATION

• An order is considered confirmed only after issuance and acceptance of the Proforma Invoice (PI) by the buyer.
• We reserve the right to accept or refuse orders at our discretion.
• Any modifications requested after PI confirmation may result in delays or changes in cost.

6. PAYMENT TERMS

We support globally accepted export payment methods including:

• Advance TT
• Irrevocable LC at Sight
• Hybrid (Advance + LC)
• CAD (for eligible buyers)

Important:

• Goods are dispatched only after payment is received as per agreed terms.
• Bank charges on both sides (remittance + receiving) are borne by the buyer unless otherwise agreed.
• Late or incomplete payment may delay shipment.

7. SHIPPING & INCOTERMS

Shipments are executed under internationally recognized Incoterms, including:

• EXW (Ex-Works)
• FOB (Free On Board)
• CIF (Cost, Insurance & Freight)
• FCA / CFR (on request)

Buyer Responsibilities:

• Providing accurate import details
• Handling customs clearance at destination port
• Paying destination duties/taxes/charges

Exporter Responsibilities:

• Packing, fumigation, and Phyto as agreed
• Preparing required export documents
• Ensuring timely dispatch under agreed Incoterm

8. DELIVERY & TRANSIT TIME

• Transit times depend on shipping lines, container availability, destination country, and external conditions.
• We are not liable for delays caused by:
  • Shipping line issues
  • Port congestion
  • Customs clearance
  • Weather or unforeseen events
• Estimated transit times are shared for guidance only.

9. DOCUMENTATION PROVIDED

Each shipment includes (depending on product):

• Commercial Invoice
• Packing List
• Certificate of Analysis (COA)
• Moisture/Quality Report
• Phytosanitary Certificate
• Fumigation Certificate
• Certificate of Origin (if required)
• Bill of Lading

Additional documents may be provided upon request and subject to feasibility.

10. QUALITY CLAIMS & DISPUTES

• Any claim related to product quality must be reported within 48–72 hours of cargo arrival at destination.
• Claims must include supporting evidence: photos, videos, lab tests, and inspection notes.
• Claims arising from improper storage, poor handling, moisture ingress, or repacking at buyer’s side are not eligible.
• Our liability is limited to the value of the goods supplied and does not extend to indirect, incidental, or consequential losses.

11. LIABILITIES & RESPONSIBILITIES

InterSpice & Coffee Exports is not liable for:

• Delayed shipments due to external factors
• Loss or damage during transit under EXW or FOB terms
• Buyers’ import rejections due to uncertified local regulations unless pre-agreed
• Losses resulting from inaccurate information provided by the buyer

We comply with export rules based on Indian regulations and global standards.

12. INTELLECTUAL PROPERTY

• All logos, product descriptions, catalogs, images, and content on this website belong to InterSpice & Coffee Exports.
• Reproduction or use without permission is strictly prohibited.

13. PRIVACY & DATA

• Any data submitted through forms (quote requests, sample requests, contact forms) is used solely to respond to inquiries and manage business communication.
• We do not sell, trade, or transfer personal information to third parties.
  (A full Privacy Policy will be available on a separate page.)

14. GOVERNING LAW & JURISDICTION

• These Terms & Conditions are governed by the laws of India.
• Any disputes shall be subject to the jurisdiction of courts located in Karnataka  India, depending on the place of business operation.

15. AMENDMENTS TO TERMS

InterSpice & Coffee Exports reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the latest version.