Trusted by Importers, Roasters & Distributors Worldwide
 At InterSpice & Coffee Exports, we believe that long-term partnerships are built on trust, consistency, and transparent communication. Below are some real experiences and feedback from our global buyers, along with case studies that show how we help customers solve sourcing challenges with reliable quality and professional export support.
TESTIMONIALS
CASE STUDIES
How We Helped Buyers Overcome Sourcing Challenges
Here are a few real scenarios illustrating how our sourcing, quality control, and export handling added value to our customers.
CASE STUDY 1 — Reliable Supply for a GCC Coffee Roaster
Buyer: Medium-sized specialty roastery in the UAE
Challenge: Inconsistent moisture levels and defects from previous suppliers
Solution Provided:
- Shared pre-shipment moisture logs, grading sheets, and sample photos
- Provided 3 purpose-selected Arabica Plantation A lots
- Conducted moisture correction and re-sorting upon request
Outcome:
- Buyer reported better cup stability and longer shelf-life
- Continued monthly orders with repeat lots
- Switched majority of their washed Arabica sourcing through us
CASE STUDY 2 — Custom Packaging for a Spice Distributor in Saudi Arabia
Buyer: Importer & distributor of spices
Challenge: Needed double-liner protection due to high humidity sensitivity during transit
Solution Provided:
- Provided jute bags with inner liner + HDPE overwrap
- Conducted fumigation as per GCC standard
- Shared container loading photos and sealing reports
Outcome:
- Zero spoilage on arrival
- Buyer upgraded to larger-volume orders
- Long-term supply relationship established
CASE STUDY 3 — First-Time Coffee Importer in Kuwait
Buyer: New importer seeking verified documents and hand-holding
Challenge: Lack of clarity on samples, documentation, and shipping process
Solution Provided:
- Guided them through PI, packing, fumigation, Phyto & BL process
- Provided a trial lot of Robusta Cherry AA (2 MT)
- Shared all sample COA and moisture tests beforehand
Outcome:
- Successful first import
- Buyer expanded to 6–8 MT monthly cycle
- Appreciated our transparency and support
CASE STUDY 4 — Specialty Buyer in Europe Testing Indian Coffees
Buyer: Boutique roaster
Challenge: Searching for unique Indian origins with consistent screen size and density
Solution Provided:
- Provided Monsoon Malabar AA, MNEB, and Arabica AAA samples
- Shared lot-wise density reports and screen-size verification
- Offered both washed and natural options
Outcome:
- Buyer added Monsoon Malabar AA to their permanent blend
- Noted consistency compared to other origins
- Continues annual procurement during harvest cycles
OUR QUALITY PROMISE
Our Quality Promise
Every lot we export undergoes proper grading, moisture testing, and inspection before packing. We maintain clear traceability from the farm to the container and provide all necessary export documents to ensure smooth customs clearance for buyers worldwide.
Clear and fast communication
Consistent moisture and defect control
Verified grading & uniformity
Transparent documentation
Clean and secure packing
Reliable shipping updates
Flexible MOQs
Accurate, honest sample representation
Building Trust with Every Shipment
Our goal is to make international sourcing simple, reliable, and predictable for our buyers. Through transparent processes, lot-wise reporting, clean packing, and consistent communication, we ensure that every order reflects our commitment to quality and long-term partnerships.
Want to See Sample Reports or Speak to a Customer?
We can share sample COAs, moisture sheets, or put you in touch with an existing buyer (where permitted). Contact us to learn more about our quality and service.
